FAQ
Jellystone Park™ Columbus North Park FAQs
WHO DO I CALL IN CASE OF AN EMERGENCY?
- Columbus North Jellystone Park after hours emergency line is: 567-241-1098
- In an Emergency, notify a Columbus North Jellystone Park employee.
- Police: Dial 911 or contact the Mt. Gilead Police Department at 419-946-3333 or the Morrow County Sheriff at 419-946-4444
- Fire/Ambulance: Dial 911
- Hospital: Morrow County Hospital, 651 West Marion Road, Mount Gilead, OH 43338, (4 miles away)
- Veterinarian: Emergency Vet- MedVet Columbus 300 E. Wilson Bridge Rd. Worthington, OH 43085
- Dentist: Dugas Dental- 889 Meadow Drive Mt. Gilead, OH 43338, 419-947-9547
- Seek Shelter: Hilltop or Ridgewood Bath Houses, The Bear’s Den, The Ranger Station
WHAT IS INCLUDED IN MY CAMPING FEE?
We offer a wide variety of different amenities included in your camping fee. Activities that are free of charge include:
- Waterslide
- Swimming Pools
- Wibits (rental fee for life jacket)
- Pedal Boats
- Train Rides on the Jellystone Park Express
- Playground
- Gaga Ball
- Basketball
- Fishing (pole not included)
- Beach Volleyball
- Tetherball
Activities that are available for a fee: Recreation Center Activities (ceramics, tie dye, sand art, etc.) and Gem Mining.
IS A CODE REQUIRED TO GET INTO THE PARK?
Yes, a code is required to enter the park. It will be sent via email prior to your arrival.
WHAT ARE THE HOURS OF YOUR POOL/LAKE?
Our Pools and Lake are open 10am-8pm, 7 days a week.
Our Pools and Wibit open Memorial Day Weekend and close after Labor Day.
Are your pools ADA-friendly?
Yes, our pools are ADA-friendly and offer either a pool lift or zero-entry access.
DO YOU HAVE TRASH PICK UP?
Yes, we offer curbside trash pick up of all bagged garbage. We do ask that you do NOT put trash out during quiet hours (11 pm to 8 am) because of critters.
ARE LIFE JACKETS REQUIRED?
Life jackets are required for the lake, Wibit, and water slides.
Free life jackets for the pedal boats and floating discs are available hanging under the Ranger Station porch. These particular life jackets are ONLY for these 2 amenities and are NOT permitted on the Wibit or other water amenities.
CAN I BRING MY OWN LIFE JACKET?
Guests are more than welcome to bring their own Coast Guard approved life jackets.
Life jackets are also available to rent in the swim shop. They are $5 per day or $10 for your entire stay.
CAN I BRING MY OWN KAYAK?
No, guests are not allowed to bring their own kayaks.
WHERE CAN I FIND OUT MORE INFORMATION ABOUT DAY-USE?
Our Day-Use page.
WHERE CAN I FIND OUT WHAT ACTIVITIES YOU HAVE SCHEDULED?
Download the Jellystone or Campers App in your Google Play or App Store.
HOW FAR IN ADVANCE SHOULD I MAKE MY RESERVATION?
We recommend booking at least 3-6 months in advance of desired arrival date, as our Camp-Resort will fill up quickly!
HOW DO I RESERVE MY STAY?
You can book your stay on our website by clicking “Book Now” or our CAMPSPOT page.
WHEN IS THE CHEAPEST TIME TO BOOK?
Sunday night- Thursday night will be our lower rates with our higher rates being the weekends.
WHAT ARE YOUR PEAK AND NON-PEAK SEASON DATES AND DOES THAT AFFECT THE ATTRACTIONS?
Our Camp-Resort dates and availability of attractions vary throughout the season and are as follows:
- Peak Season: Memorial Day- Labor Day
- Non-Peak Season: Opening weekend- Memorial Day and Labor Day- Closing weekend
*Events, attractions, and facilities have limited availability during non-peak season.
CAN I TOUR THE CAMP-RESORT?
We are happy to show off the Camp-Resort and we do allow tours. However, we cannot allow tours on holidays or busy weekends. Please call ahead, we would hate for you to waste a drive.
DO YOU OFFER SEASONAL/MONTHLY SITES?
Yes, new seasonal sites are coming soon! Please call us to be added to the waitlist.
WHAT ARE THE RANGER STATION OFFICE HOURS?
Peak Season (Memorial Day through Labor Day):
- Mon-Th: 9a-9p
- Fri-Sat: 9a-10p
- Sun: 8:30a-9p
Non-Peak Season (Labor Day through October):
- Mon-Th: 9a-5p
- Fri-Sat: 9a-9p
- Sun: 9a-5p
Winter Off Season (October through April):
- Mon-Fri: 9p-5p
- Sat-Sun: Closed
Non-Peak Season (April through Memorial Day):
- Mon-Th: 9a-5p
- Fri-Sat: 9a-9p
- Sun: 9a-5p
WILL MY RESERVATION GUARANTEE A SPECIFIC CAMPSITE OR CABIN ASSIGNMENT?
We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable $35 lock-in fee. If you opt out of the lock-in fee, you are guaranteed your selected campsite or cabin type, but not the specific unit number.
HOW MANY GUESTS CAN I HAVE ON MY RESERVATION?
You can have up to 8 people on your reservation if you are at a tent site, RV site, or cabin. (Specific cabins will accommodate certain amounts of guests)
WHAT CAN I USE MY JELLYSTONE PARK™ GIFT CARD TOWARDS?
Jellystone Park™ gift cards are applicable towards reservations, Day Use Passes, store purchases, or activities & amenities.
DO YOU HAVE RVS TO RENT?
We do not have RVs to rent at our campground.
DO YOU PROVIDE LINENS IN ALL CABINS?
No, we do not provide linens. Please bring your own linens.
CAN MY FRIENDS COME AND VISIT?
Absolutely! Guests must pay the day-use fee to visit. Our campers are not allowed to give out their gate pass to their guests and Day-Use guests may not bring vehicles into the park. You may meet your guests at the Ranger Station and take them to your site after they have purchased their armbands.
CAN I PITCH A TENT AT MY CAMPSITE IF I HAVE AN RV?
Our sites are currently one camping unit per camp site.
IS FIREWOOD AVAILABLE FOR PURCHASE?
We have firewood available for purchase at our Ranger Station! To preserve the beauty of our wooded Camp-Resort, please do not cut down or damage trees in any way.
CAN I BRING MY OWN FIREWOOD?
Not at this time.
CAN I RENT A GOLF CART IF I AM ONLY THERE FOR DAY-USE?
No, our golf carts are for our campers with reservations only.
HOW DO I RENT A GOLF CART IF I AM STAYING OVERNIGHT?
This is an add on when booking your reservation. If you are already here and decide you would like to add on a golf cart, feel free to swing by the Ranger Station.
CAN I BRING MY OWN GOLF CART OR ATV TO THE CAMP-RESORT?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles, such as golf carts, into Jellystone Park™. While we do not like to be the fun police, guests found in violation of this policy may be asked to leave without refund. For your convenience, we do offer golf cart rentals that allow accessing our Camp-Resort easy…and fun! If you have a disability, you can bring your own golf cart, however, you must provide documentation for insurance and have a handicap placard.
CAN I BRING MY OWN E-BIKE OR MOTORIZED SCOOTER TO THE CAMP-RESORT?
Yes, E-Bikes and motorized scooters are allowed on-site. Please ensure that all speed limits and traffic signs are respected. For everyone’s safety, if reckless driving is observed, E-Bikes and motorized scooters will need to remain parked at your campsite for the remainder of your stay.
HOW MANY CARS ARE PERMITTED AT MY SITE AND MAY I HAVE EXTRA CARS?
You may have two cars per site, but each car should have a car pass hanging on the rearview window. These are given with your reservation materials. We do not allow extra cars per site because we do not have enough parking space available.
DO YOU HAVE QUIET HOURS?
We do! Quiet hours are 11pm – 8am daily. Any guest under 18 years of age must be at their campsite or cabin during these hours, unless accompanied by an adult.
ARE ALCOHOLIC BEVERAGES ALLOWED AT YOUR PARK?
They are, but the beverage must be held in an unmarked container or koozie. This is a family-friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language.
WHERE CAN I FIND INFORMATION ABOUT YOUR THEMED EVENTS?
Good question! We have lots of themed weekends throughout the year. You can find a list of our upcoming themed events on our website under the “Things to Do” tab.
CAN I BRING A PET WITH ME? YES!
We are a pet-friendly resort! Pets are allowed at RV sites, but not in our tent sites. Pets are also allowed at pet-friendly cabins, so please request at time of booking. Pet owners are required to bring a leash for their pets and are responsible for pet clean-up and noise control. For the safety of our guests, pets must be up to date on vaccinations. We reserve the right to remove hostile and disruptive pets from the park. Pets are not allowed at playgrounds, restrooms, or other buildings.
WHAT FORMS OF PAYMENT ARE ACCEPTED AT YOUR PARK?
We gladly accept Visa, Mastercard, American Express, and Discover.
HOW DO I GET MY REWARD POINTS?
Your points are added after your stay at our park. If you do not see your points added within a month of leaving our park, please contact us and we will gladly help you.
Website Disclaimer
While Jellystone Park Columbus North seeks to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors for which we apologize. The information provided on our website, other advertising media or email including information and materials contained in the text, graphics, software, links and other items are provided “as is,” “as available” and without warranties of any kind either expressed or implied.